Support Center Opportunities

Vice President of Franchise Recruitment

Urban Air Adventure Parks is a phenomenally-fast growing indoor family theme park franchise that needs a motivated and driven Vice President of Franchise Recruitment to lead the team in locating, identifying and recruiting highly qualified franchise candidates that align with its target franchise criteria in order to develop its qualified markets quickly.

Role Summary:

The Vice President of Franchise Recruitment (VPFR) will be responsible to lead and build the franchise development team and execute the marketing strategy for recruiting only the highest caliber of franchise candidates for new store and transition store growth. Direct reports include Franchise Development Managers and Lead Qualifiers/Appointment Setters. The VPFR will report to the Chief Franchise Officer (CFO).

Qualifications:

The ideal candidate must have 5 years of sales management or personnel recruitment management experience preferably in the franchise industry. He/she must have a history of successfully building and leading a team while possessing excellent interpersonal, verbal and written communication skills. The candidate must be coachable, driven, focused, self-confident, a self-starter,must strive for excellence and have only the highest integrity in all their interactions.

Key Result Areas:

• Work with Chief Franchise Officer to develop marketing strategy for franchise recruitment for new and existing park locations that appeal to the very highest caliber of target franchise candidates.
• Responsible for executing the lead generation strategy to produce leads, opportunities and candidates for the Franchise Recruitment Team in order to reach the company’s target for the year. Will have stewardship of the advertising budget in this role and managing KPIs around this. 2020 Team Goal– New/Existing franchise signing target of 45 for the team (Min 35 new and 10 existing).
• Personally responsible for recruiting a portion of the team’s target signings – Minimum of 15 signings (10 New and 5 Existing).
• Responsible for coordinating the inter-office communication for Discovery Days. This will include the dates for Discovery Day, complete candidate dossiers 24-48 hours before DD and the schedule for DD being coordinated with all involved parties.
• Responsible for building and maintaining a high level of team engagement with direct reports.

Education and Experience:

• 5-7 years of Sales management, Recruitment management experience
• 2-5 yeas of Team leadership experience, including hiring, development, coaching a team
• Franchise practice experience a plus, but not required

Accountabilities:

This individual will be accountable to the individuals responsible for protecting the Urban Air brand including: Franchisees, Home Office team, and the Leadership team. The Vice President of Franchise Recruitment will report directly to the Chief Franchise Officer.

Work place environment:

This role will be located at the Home Office headquarters in Bedford, TX.

Some travel is required for this role.

Benefits

• Health Benefits
• 401(k) Program
• Daily dress code of “business casual
• A positive work environment

Job Type: Full-Time

UATP Management, LLC is an equal opportunity employer.

Job Type: Full-time

Experience:

• relevant: 5 years (Required)
• Franchise practice: 2 years (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Flexible schedule

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Innovative — innovative and risk-taking
• Aggressive — competitive and growth-oriented
• Outcome-oriented — results-focused with strong performance culture
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

Click Here To Apply

Franchise Recruitment Manager

Company Description:

Urban Air Adventure Parks is a phenomenally-fast growing indoor family theme park franchise that needs a motivated and detail-oriented Franchise Recruitment Manager to locate, identify and recruit highly qualified franchise candidates that align with its target franchise criteria to help it reach its target markets quickly.

Role Summary:

The Franchise Recruitment Manager (FRM) will be responsible to execute and deliver the highest qualified franchise candidates that align with Urban Air Adventure Parks’ target criteria and the company’s growth targets for new and existing franchise and lease agreement signings. The FRM will give best efforts to locate, identify and recruit these franchise candidates to join the Urban Air franchise system, build rapport with these identified candidates,lead them through the mutual evaluation process and eventually help the right candidates sign a Franchise and Lease Agreement. This role will work in conjunction with the other franchise recruitment team members including potential additional FRMs, Franchise Recruitment Representatives and the Chief Franchise Officer to accomplish its individual and team targets. The Franchise Recruitment Manager will report to the Vice President of Franchise Recruitment (VPFR).

Qualifications:

The ideal candidate must have 5 years of sales or personnel recruitment experience preferably in the franchise industry. He/she must have a history of successfully selling a high investment concept or recruitment process while possessing excellent interpersonal, verbal and written communication skills. The candidate must be coachable, driven, focused, self-confident, a self-starter, must strive for excellence and have only the highest integrity in the interactions.

Key Result Areas:

· Responsible for executing the mutual evaluation selection process for defined geographic territory. 2019 – New/Existing minimum target of 30 franchise/lease signings (Min – 20 new signings and 10 existing signings).

· Responsible for records management for each franchise candidate as well as completing required activity reports in order to accurately maintain projections for the team.

· Responsible for coordinating and preparing the inter-office communication for Discovery Days. This will include the dates for Discovery Day, complete candidate dossiers at least 48 hours before DD and the schedule for DD being coordinated with all involved parties and presenters. Generally responsible for communicating to the Urban Air team what to expect from each candidate and where there are opportunities to probe candidate qualifications.

Education and Experience:

· 5-7 years of Sales process management and/or Recruitment process experience.

· Franchise practice experience a plus, but not required.

Accountabilities:

This individual will be accountable to the individuals responsible for protecting the Urban Air Adventure Park brand including: Franchisees, Home Office team, and the Leadership team. The Franchise Recruitment Manager will report directly to the Vice President of Franchise Recruitment.

Workplace environment:

This role will be located at the Home Office headquarters in Bedford, TX (D/FW).

Some travel is required for this role.

Benefits

Health Benefits

401(k) Program

Daily dress code of “business casual”

A positive work environment

Job Type: Full-Time

UATP Management,LLC is an equal opportunity employer.

Job Types: Full-time, Commission

Experience:

• Sales process management: 5 years (Required)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Flexible schedule

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Innovative — innovative and risk-taking
• Aggressive — competitive and growth-oriented
• Outcome-oriented — results-focused with strong performance culture
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

Click Here To Apply

Franchise Recruitment Coordinator

Company Description:

Urban Air Adventure Parks is a phenomenally-fast growing indoor family theme park franchise that needs a motivated and detail-oriented Franchise Recruitment Coordinator to respond to incoming leads reactively and proactively seek out potential franchise candidates that align with its target franchise criteria and schedule these appointments with the franchise recruitment team.

Role Summary:

The Franchise Recruitment Coordinator (FRC)will be responsible to professionally and quickly respond to all incoming leads in the franchise recruitment pipeline and work towards scheduling the leads with the franchise recruitment team as quickly as possible. Additionally, the FRC will be responsible for administrative work for the recruitment team including, but not limited to: report maintenance, discovery day dossier creation, appointment creation and communication for the franchise recruitment team, including the Chief Franchise Officer, etc.

This role will work in conjunction with the other franchise recruitment team members including potential additional FRMs, Franchise Recruitment Representatives and the Chief Franchise Officer to accomplish its individual and team targets. The Franchise Recruitment Manager will report to the Vice President of Franchise Recruitment (VPFR).

Qualifications:

The ideal candidate must have 2 years of introductory sales or personnel recruitment experience,and administrative management preferably in the franchise industry. The right candidate must be coachable, must strive for excellence and have only the highest integrity in their interactions.

Key Result Areas:

• Being the primary point of communication in the franchise recruitment process. Must be warm, focused,attentive to leads and candidates, and be able to follow a detailed process.
• Maintain a minimum lead contact rate of 75%.
• Maintain a minimum Kept Step 1 Appointment Rate of 80%.
• Maintain all franchise recruitment performance reports and lead generation budget reports for team.
• Responsible for coordinating and preparing the inter-office communication for Discovery Days. This will include the dates for Discovery Day, complete candidate dossiers at least 48 hours before DD and the schedule for DD being coordinated with all involved parties and presenters.

Education and Experience:

• 2 years of Sales process management and/or Recruitment process experience.
• Franchise practice experience a plus, but not required.

Accountabilities:

This individual will be accountable to the individuals responsible for protecting the Urban Air Adventure Park brand including: Franchisees, Home Office team, and the Leadership team. The Franchise Recruitment Coordinator will report directly to the Vice President of Franchise Recruitment.

Work place environment:

This role will be located at the Home Office headquarters in Bedford, TX (D/FW).

An occasional trip may be required for this role.

Benefits

• Health Benefits
• 401(k) Program
• Daily dress code of “business casual”
• A positive work environment

Job Type: Full-Time

UATP Management, LLC is an equal opportunity employer.

Job Types: Full-time, Commission

Experience:

• Franchise practice: 1 year (Preferred)
• Sales process management: 2 years (Required)

Additional Compensation:

• Commission
• Bonuses

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Flexible schedule

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Innovative — innovative and risk-taking
• Aggressive — competitive and growth-oriented
• Outcome-oriented — results-focused with strong performance culture
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

Click Here To Apply

Data Scientist

GENERAL SUMMARY

Urban Air Adventure Parks is a phenomenally-fast growing indoor family theme park franchise that needs a highly motivated and detail-oriented Data Scientist to help us further develop our team to include the data science discipline.

The ideal candidate loves learning, questioning the status quo, and finding data-backed ways to “do-it better”. We need a self-starter to tackle algorithmic modeling, what-if analysis, attribution and being a part of a fast-paced team. The role will provide statistical analysis, forecasting, predictive modeling, simulation, and optimization to understand Company needs and provide business insights. Experienced candidate needs to be innovative and show proven ability to work independently on big projects. Candidate should be very comfortable working with unstructured data and be able to demonstrate their abilities.

RESPONSIBILITIES:

Develop predictive models using advanced statistical or machine-learning techniques.

Develop analytical frameworks to facilitate strategic decision making, identify risks, and opportunities.

Assist in determinations of project plans, timelines, and/or technical objectives for statistical aspects of data analytic processes, applying valid statistical techniques and using information obtained from baselines or historical data to structure uncompromised and efficient analyses.

Establish analytical best-practices for both stable and rapidly growing product portfolios.

Interpret and communicate analytic results to analytical and non-analytical business partners and executive leadership.

Design experiments, test hypotheses, and build models

Develop analytic studies with the aim of delivering immediate and actionable insights to business users

Interpret data from multiple sources and use different statistical and data mining techniques to guide the business and deliver value to customers.

Prepare project plans to ensure that each project objective is completed within scope and agreed-upon deadline.

Create predictive and prescriptive models by detecting and exploiting patterns in massive data sets.

The responsibilities are many, various, and not limited to those written in this document.

QUALIFICATIONS:

Bachelors degree in Statistics, Applied Mathematics, Management Science, or equivalent preferred.

At least 2 years’ experience in predictive modeling, decision analytics, data science, or related work; 4+ years preferred.

Knowledge of data storage, data management, and cloud data platforms tools preferred.

Strong background in statistics

Experience with scripting and rapid prototyping

Experience with data mining techniques such as scenario modeling, pattern detection, A/B testing, nearest neighbor, cluster analysis, sentiment analysis, decision trees, optimization, simulation, regression analysis, deep learning and other types of analysis

Applied knowledge of visualization tools

Experience working with large ‘Big Data’ data sets and distributed computing tools a plus

Excellent pattern recognition and predictive modeling skills.

Must have a clear understanding and implementation of different machine learning algorithms such as logistic regression, decision trees, SVM, Naïve Bayes, KNN, neural networks, gradient descent, Random forest, etc.

Experience working with structured and unstructured data.

Ability to understand business requirements, collaborate with a team, provide ideas, and clearly present new findings/ solutions.

Strong understanding of basic statistics, linear algebra, and calculus.

Able to build analytics solution from scratch. Includes data exploration, extraction, cleaning, transformation, modeling, testing and implementation.

Expertise in building machine learning algorithms using at least one of the following languages: Python, R and Scala

Hands-on experience building predictive models using SAS, SQL, R, or Python, and implementing them into a production environment.

Highly proficient with SQL programming and stored procedures.

Self-motivated independent, organized, proactive, highly responsive, flexible and adaptable when working across multiple teams.

Open to learning new tools and technologies.

Able to adapt to fast-paced working environment.

Strong written and verbal communication skills, including use of Excel for presentation of data and mappings

Comfortable managing multiple projects at the same time

Able to meet deadlines and flex priorities as issues arise

Highly respectful towards the team, franchise owners and vendor-partners

Sorry, we are unable to sponsor at this time.

Benefits

· Health benefits

· 401(k)Program

· Daily dress code of “business casual”

· A positive work environment

Job Type: Full-Time

UATP Management, LLC is an equal opportunity employer.

Job Type: Full-time

Experience:

• Data Science: 2 years (Required)
• Data Storage: 2 years (Preferred)
• Predictive Modeling: 2 years (Required)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Flexible schedule

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Innovative — innovative and risk-taking
• Aggressive — competitive and growth-oriented
• Outcome-oriented — results-focused with strong performance culture
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

Click Here To Apply

Sr. Manager, Food & Beverage Sourcing and Distribution

DESCRIPTION

We are looking for a self-motivated Sr. Manager to cover Food & Beverage Sourcing and Distribution. The food & beverage (F&B) Sr. Manager is responsible for the strategy, analysis and negotiation of Food and Beverage procurement in addition to ongoing category management, supplier performance management and F&B distribution. This person is responsible for category management for the F&B spend portfolio including, but not limited to: proteins, produce, dairy, alcohol, non-alcoholic beverages, and dessert vending.

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• Negotiate with vendors and manufacturers to obtain contracted pricing, allowances and rebates
• Monitor F&B distribution and ensure supply of all SKUs
• Develop and maintain sourcing strategies based on product volume and current market research
• Ensure product specifications are well defined and quality standards are met
• Provide insight on market trends to support menu development
• Identify and realize cost-saving and cost-reduction opportunities, building a culture of long-term savings on procurement costs without compromising supply assurance or quality
• Manage product cuttings and tastings
• Manage tests and rollouts of new menu items. Source, negotiate, plan inventory, create rollout plan, execute and perform post-mortem analysis
• Streamline inefficiencies in the supply chain
• Build and maintain vendor relationships to gather feedback, understand issues, recognize opportunities, and influence category strategies
• Generate category spend reports, supplier scorecards and conduct supplier business reviews as needed
• Develop and manage RFPs
• Ensure product recall procedure is established, maintained and followed within food distribution
• Support Supply Chain with additional initiatives as needed

ESSENTIAL SKILLS:

• Strong working knowledge of F&B commodities and sources
• Proven record of building strong relationships inside and outside the organization
• Ability to prioritize several initiatives at once with the Franchisee as the end benefactor
• Thrives in fast-paced environment
• Strong communication and strategic skills
• Customer focused, organized, detail and results oriented
• Analytical process skills with the ability to use written information and numerical data to make decisions, solve problems and/or convey information

EDUCATION AND EXPERIENCE REQUIREMENTS:

• 4+ years of F&B procurement, distribution and/or R&D experience required
• Prior experience in chain restaurant preferred
• Intermediate Microsoft Office Suite skills required, particularly excel
• BS/BA in Supply Chain, Finance, Engineering, or Business preferred

PHYSICAL REQUIREMENTS:

• Ability to lift up to 15 lbs. on a routine and regular basis.

BENEFITS:

• Health Benefits
• 401(k) Program
• Daily dress code of “business casual”
• A positive work environment

Urban Air Adventure Parks is the nation’s fastest growing Family Entertainment Company. Urban Air offers a variety of safe, fun and affordable activities 7 days a week to families all ages. Urban Air’s award-winning business serves customers across the United States with expansion also occurring in the United Kingdom, Europe and Middle East.

Job Type: Full-Time

UATP Management, LLC is an equal opportunity employer.

Job Type: Full-time

Experience:

• F&B Procurement: 4 years (Required)
• Distribution: 4 years (Required)
• Chain Restaurant: 3 years (Preferred)

Education:

• Bachelor’s (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Flexible schedule

Pay Frequency:

• Bi weekly or Twice monthly

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Innovative — innovative and risk-taking
• Aggressive — competitive and growth-oriented
• Outcome-oriented — results-focused with strong performance culture
• Stable — traditional, stable, strong processes
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

This Job Is:

• Open to applicants who do not have a college diploma

Click Here To Apply

Non-Food Category Manager

DESCRIPTION

We are looking for a self-motivated Non-Food Category Manager to lead sourcing and distribution in our Indirect category. This Manager will contribute to Urban Air’s non-food supply chain strategy and will use analytical skills to support category management for the non-food portfolio including, but not limited to: kitchen equipment, packaging, disposables, small wares, chemicals, merchandise, and apparel.

RESPONSIBILITIES:

• Source, negotiate and manage distribution of all non-food categories
• Negotiate with vendors and manufacturers to leverage our growth to obtain aggressive pricing programs
• Drive kitchen equipment R&D with culinary to determine the best equipment for our future menu offerings
• Create processes to ensure all non-food categories arrive to New Park Openings in a timely fashion
• Develop packaging standards and programs nationwide
• Manage merchandise program and implement new products and LTO’s
• Identify and realize cost-saving and cost-reduction opportunities, building a culture of long-term savings on procurement costs without compromising supply assurance or quality
• Streamline inefficiencies in the supply chain
• Build and maintain vendor relationships to gather feedback, understand issues, recognize opportunities, and influence category strategies
• Generate category spend reports, supplier scorecards and conduct supplier business reviews as needed
• Develop and manage RFPs
• Identify process bottlenecks and implement solutions in a timely manner
• Support and improve kitchen design optimization
• Support Supply Chain with additional initiatives as needed

ESSENTIAL SKILLS:

• Proven record of building strong relationships inside and outside the organization
• Ability to prioritize several initiatives at once with the Franchisee as the end benefactor
• Thrives in a fast-paced environment
• Strong verbal and written communication skills
• Customer focused, organized, detail and results-oriented
• Analytical process skills with the ability to use written information and numerical data to make decisions, solve problems and/or convey information
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills

EDUCATION AND EXPERIENCE REQUIREMENTS:

• 1-5 years’ experience in non-food procurement, distribution, project management, restaurant design, and/or equipment R&D
• Prior experience in chain restaurant HQ strongly preferred
• Intermediate Microsoft Office Suite skills; advanced Excel skills
• BS/BA in Supply Chain, Finance, Engineering, or Business preferred

PHYSICAL REQUIREMENTS:

• Ability to lift up to 15 lbs. on a routine and regular basis

BENEFITS:

• Health Benefits
• 401(k) Program
• Daily dress code of “business casual”
• A positive work environment

Job Type: Full-Time

UATP Management, LLC is an equal opportunity employer.

Job Type: Full-time

Experience:

• Restaurant Design: 3 years (Preferred)
• Distribution: 3 years (Required)
• Non-Food Procurement: 2 years (Required)

Education:

• Bachelor’s (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Innovative — innovative and risk-taking
• Aggressive — competitive and growth-oriented
• Outcome-oriented — results-focused with strong performance culture
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

Click Here To Apply

Supply Chain Manager (Restaurant)

Partnership Development Coordinator