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Urban Air Wins Golden Ticket Award

Amusement Today, a leading trade publication of the amusement industry, announced its annual Golden Ticket Awards this afternoon. For more than two decades, the prestigious honors have been the most sought-after awards in the world of amusements and themed entertainment.

“This has been a challenging year, but there is still a tremendous amount of hard work going on. Amusement Today didn’t want to miss an opportunity to recognize those who continue to move the industry forward,” said Publisher Gary Slade.

Through the global crisis, the amusement industry has demonstrated its strength through its innovation and resilience. Stepping away from its traditional core categories, the Golden Ticket Awards have seized the moment to acknowledge strong decisions through a series of Industry Leader Awards.

As the pandemic struck, Urban Air Adventure Parks took immediate action. At the forefront was the company’s management team making sure guests, franchisees, team members and facilities were taken care of — and that not just one component would bear the brunt. Customer service was elevated, and as managers took pay-cuts, CEO Michael Browning enrolled personnel in the Dave Ramsey, Smart Dollar Program, that resulted in over $50,000 in debt being paid down, even in challenging times. Upon reopening, Urban Air properties made the cleaning and sanitation process a part of the guest experience.

Urban Air Adventure Parks is honored with a Golden Ticket Industry Leader: FEC Award for its forward-thinking initiatives.